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Customer Loyalty Program



1. At least 6% reward on every purchase

We appreciate your loyalty and reward you in the following purchases.

From your first purchase, you collect 1 reward point for every dollar you purchase for goods at our websites.

The accumulated points can be redeemed for free chocolate, free order upgrade, or other gift at following purchases. Your free gift is not far away - you can redeem even you just have 75 redeemable points. The value of reward points is equal to or more than 6% of your purchase.

Can not redeem reward points at peak seasons: Valentine's Day, Mother's Day, Christmas, and Lunar new year.

Click "My Account" link in the top of webpages to check your account balance, redeemable reward points, existing or history orders.


Redeemable gifts

Some free gifts are subject to availability because of seasons.

  • Redeem 75 points to a piece of moon cake
  • Redeem 75 points to Zongzi(2 pieces)
  • Redeem 200 points($12 value or more) to upgrade
  • Redeem 250 points to a Santa toy(40 cm)
  • Redeem 300 points to a box of chocolate(109g)
  • Redeem 350 points to a lovely teddy(30 cm)
  • Redeem 450 points to a big "I-Love-You" teddy(45 cm)
  • Redeem 600 points($36 value or more) to upgrade


    2. Discount coupons

    We send 3 or more discount coupons a year to our existing customer's account. Input this coupon when you order and enjoy the savings!

    You can also share the coupons with your families and friends. Besure to check your account online frequently so you won't miss the coupon!




      Reviews or Comments Wish Tree >>
    Laogong: Great Service2009/8/25 14:41:00
    Hi,
    I have been using this flower service for a year now and I can only say that the service has been great. Never any problems with the product or the delivery.
    56 found this helpful. 17 found this NOT helpful.   Was it helpful to you? 
     
    Hao Wang: great service2010/1/30 3:20:00
    This is the 3rd year I send flowers to my family and my husband's family in Beijing for Chinese New Year. I should say that their services has been great- many choices to choose from and no problem on delivery.
    PS. I love the Reward Point too. I'll continue to use this service in the future.
    16 found this helpful. 6 found this NOT helpful.   Was it helpful to you? 
     
    PeterB (from AU): A big thankyou to everyone2010/2/12 17:11:00
    I have now used your service for eighteen months (6 deliveries) and can honestly say that you guys are 'Simply the best!". Every delivery has been on time and with fresh, quality flowers. I was really impressed when you even called me (in Australia) to sort one of my earlier order details out. A very sincere thankyou to you all.
    15 found this helpful. 7 found this NOT helpful.   Was it helpful to you? 
     
    Majed (Saudi Arabia): The Best Service in the World!2010/4/25 19:22:00
    You guys are simply the best in the world!From my office in Saudi Arabia I managed to order, pay, then have my order delivered perfectly on time just using my laptop! The service was PERFECT! I am gonna be a very long-term customer for you guys! Thank you so much!
    14 found this helpful. 6 found this NOT helpful.   Was it helpful to you? 
     
    Mark Silk: Excellent Service2010/9/15 10:26:00
    When you are dealing with a supplier from another country such as England, you are entirely at the mercy of the supplier.

    Annie flower are polite,courteous,reliable and efficient.

    That is why I would not use any other flouriest in China!

    Thanks Annie Flower for a good job done.

    Regards

    Mark Silk
    Annieflower Reply: 2010/9/15 12:39:00
    welcome!we just did what we should do ,and will continue to improve our service in the future,and hope to serve you next time,regards!annieflower
    14 found this helpful. 6 found this NOT helpful.   Was it helpful to you? 
     
    JK: Trust them2010/11/1 14:48:00
    Great, deliver on time, fast and good service. accepts paypal. Delivery to our supplier & client in china without fuss! Thank you!
    16 found this helpful. 7 found this NOT helpful.   Was it helpful to you? 
     
    Yi Hwa: 2010/11/4 21:57:00
    Thanks for delivery the gift. I've been using your service for several years.
    13 found this helpful. 6 found this NOT helpful.   Was it helpful to you? 
     
    MAUREEN: great service2010/12/13 21:38:00
    just placed my second order with Annie - it is so wonderful to be able to send presents to my son, daughter-in- law in China without the huge postal costs i occur with other items... thank you to Annie flowers for providing a service so needed
    15 found this helpful. 6 found this NOT helpful.   Was it helpful to you? 
     
    BC: Birthday Wish2010/12/17 21:55:00
    This is the second time I'm using Annie - the first time was perfect and the reminder service / email made it easy for me to choose annie again. Thanks.
    13 found this helpful. 6 found this NOT helpful.   Was it helpful to you? 
     
    Santosa Tanudisastro: Valentine's Day2011/3/23 12:16:00
    Excellent service,very satisfied,will certainly do business again. Thank you.
    13 found this helpful. 8 found this NOT helpful.   Was it helpful to you? 
     
    Danny: Surprise2012/2/16 0:20:00
    What a surprise today Annie Flower redelivered another bouquet to my darling. The flowers and packing are very much improved and up to our expectation, compared to yesterday's disappoinment.

    Excellence customer service Annie!
    Will try your service again and give you another chance.
    3 found this helpful. 3 found this NOT helpful.   Was it helpful to you? 
     
    dan: good service 5 star2012/11/21 1:20:00
    5/5 service, have been using annieflower for years never a problem - always prompt & courteous!
    3 found this helpful. 3 found this NOT helpful.   Was it helpful to you? 
     
    ATVCEO: 2012/12/29 9:41:00
    I have used Annie Flower 5 times in the last 6 weeks. Everytime the flowers get to my Girlfriend on time.I have chatted with thier online support to help fix a problem I created and they were great to deal with.For those of you sending Flowers to someone in China and you are in another country you have nothing to worry about, These people are top notch! 5 Stars to Annie Flower and their staff!
    3 found this helpful. 3 found this NOT helpful.   Was it helpful to you? 
     
    Timothy Fling: Great Service2013/2/13 4:12:00
    Thank you AnnieFlower, for the excellent service, as always! I am returning customer and always satisfied. My girl loves the beautiful flowers and chocolates! Excellent Job, I will be back at Birthday Time!
    3 found this helpful. 4 found this NOT helpful.   Was it helpful to you? 
     
    蒋才成: GOOD SERVICE2013/2/14 11:37:00
    Trust them, they are good and reliable.
    5 found this helpful. 4 found this NOT helpful.   Was it helpful to you? 
     
    Chris Harris: Long time Annieflower user.2013/7/26 14:06:00
    I have been using Annieflower to deliver flowers and gifts to my friends, in far off China, for over 5 years now.
    Never have I had anything but good, reliable and economical service, which extended once to a long distance phone call reporting a delivery problem. No one at home! It was quickly and efficiently solved.
    It is a shame all companies are not this good.
    Annieflower is thoroughly recommended and will continue to have my custom.
    4 found this helpful. 4 found this NOT helpful.   Was it helpful to you? 
     
    Gary Mingle: Newbie2014/4/20 12:25:00
    Sent Flowers to Shanghai., nice flowers and service. Used paypal from the states. Everything was great.
    0 found this helpful. 0 found this NOT helpful.   Was it helpful to you? 
     
    mahir y锟絚eler: Thanks2015/2/10 19:51:00
    Everyhing is best And Fast . thanks
    0 found this helpful. 0 found this NOT helpful.   Was it helpful to you? 
     
    Greg Stark: Wonderful service and pricing2016/1/1 11:48:00
    I have ordered more than a dozen items from Annie Flower, and they have always gone out of their way to have the best service, best delivery, and best pricing for each one. I highly recommend them for any gift or flower need.
    0 found this helpful. 1 found this NOT helpful.   Was it helpful to you? 
     
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