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2005 Customer's Speak
 2009 >>  2008 >>  2007 >>  2006 >>
2005/12/1,  zha... from  PERU
THANK YOU VERY MUCH, AMY, IM 100% SATISFIED WITH YOUR SERVICE, AND SO DO MY GIRLFRIEND. I THINK YOU WILL RECEIVE MY NEXT ORDER SOON, AND MORE ORDERS IN THE FUTURE. THANKS AGAIN AND HAVE A NICE DAY.
2005/11/20,  Rog... from  USA
Fantastic service !! Thank you so very much !! Roger :) :)
2005/9/16,  ko ... from  USA
thank you guys, again!! my girlfriend was really happy about the flower! i dont know what to say, only "thank you, you guys did a good job for me"
2005/9/1,  ko ... from  USA
thank you so much, guys! you guys are best!!
2005/8/11,  Chi... from  US
Thanks a lot. What an amazing service quality you offer! Definitely will come back in the future. :)
2005/8/11,  art... from  USA
Thank you very much delivering the items to my wife on time. She was happy, I am happy. You won yourself a loyal customer. We''ll continue our business relationship. Thanks..art And I already downloaded your website on our companies website. Hopefully you will receive some orders from my colleagues. We have about 437 employees working in our company, and everyone will see your website displayed. Thanks..art
2005/8/10,  Mar... from  USA
I appreciate your great service, and the reminder of the balloons. Thank you for your kindness, quality, and service!
2005/7/20,  Lis... from  USA
Thank you so much. The service was excellent! My fiance was so surprised, the bear and the balloons were left on his bed. He was thrilled. Thank you!
2005/7/19,  MR ... from  SINGAPORE
Thank you for reply. And thank you for your service. Will use and recomend AnnieFlower. ---(@
2005/4/13,  Bry... from  USA
Thank You, I'm 13 hours behind you and it is my bedtime. Goodnight to me and good day to you. I thank you once again for taking flowers to my wife on her birthday.



  Reviews or Comments Wish Tree >>
Ernest Wood: Excellent service2009/5/10 21:16:00
It is almost impossible to send flowers from South Africa to China. but Annieflower has never let me down. They have always delivered on time to the most remote places. I have made use of their quality services for the past two years. Their prices and quality of flowers are competitive and their feedback on progress of the deliveries have been prompt and their customer service outstanding.I heartily reccommend this firm.
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Daphne: Worst Flower Quality Ever2009/10/3 13:41:00
This is worst online order experience I ever had.

The quaulity of the flowers are reallly really really bad. None of the flowers are fresh. And the delivery person used tapes to stick broken stems of flowers together. All flowers are broken and almost dead.

I am requesting a full refund.

Per your website, you stated clearly

Guaranteed satisfaction
Will full refund if there is any disfaction with the quality of products received or quality of service.

Please fulfill the promise
Annieflower Reply: 2009/10/3 14:48:00
So sorry this happened. We have made the full refund and sent a dozen roses bouquet on our cost yesterday - right after we received your request in your order. And, we further investaged this case and found out that local florist used tapes to hold flowers not to make up the broken stems. Anyway this is not allowed - the correct way is to use steel wire to hold flowers rather than tapes. We have punished the local florist by removing it from our qualified florist list - it will never do any of Annieflower orders.

Sorry again. Annieflower.
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Eurico Zimbres: Very good service2010/3/14 2:31:00
Very good and reliable service. The staff is really amable. In just one day they delivered the flowers I sent to my beloved Chinese friend.

Eurico from Brazil
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Chatel Cedric: Thank you, you are the best :)2010/11/9 22:15:00
Hi!

My little strawberry have received flowers today and she is happy now. Thanks to you and your fast service team :D She was surprised but I'm glad she like it :D

I wish you long life and hope to have as much fun to order from you next time ;)

Merci beaucoup :)
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Chatel Cedric: Excellent service, I love it!2010/12/14 22:06:00
My little strawberry have received her gift for Christmas and she was really happy ;) Thanks at Annie and his excellent service. I was delighted to use your services and I would retry someday. Best regards! Cedric.

Merci beaucoup :)
Annieflower Reply: 2010/12/14 22:29:00
welcome,hope to serve you next time,regards!annieflower
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Maria: 2011/2/10 18:21:00
Dear AnnieFlower,
Thanks a million for the exellent job!
My friend who is now in China didn't really expect to get flowers from her Russian friends and was so happy with this lovely bouquet of roses!!!
I appreciate your reliable service, good communication and quick responce to all of my questions (i tried to comunicate 2 other companies first, but there was no responce), so i never regreted i have chosen AnnieFlower!
Best wishes,
Maria.
Annieflower Reply: 2011/2/10 20:12:00
welcome,hope to serve you next time,regards!annieflower
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Er Gin Jack: Valentine's Day flowers2011/2/15 0:25:00
Thank you annieflower!

I'm from Singapore and far away from my girlfriend in China.

Your flowers were beautiful and the flower was not delayed at all.

Thank you very much and I will continue to use your services for future purchases to my girlfriend.
122 found this helpful. 85 found this NOT helpful.   Was it helpful to you? 
 
Thomas Mattson: Great Service / Fast Delivery2011/5/20 6:46:00
I placed my order at 7:00 am for same day delivery and appreciate that your representative was available to help so early in the morning. Everything was confirmed is just a few minutes.
123 found this helpful. 88 found this NOT helpful.   Was it helpful to you? 
 
room: Congratulations2011/12/4 20:43:00
Congratulations and thank you I am fully satisfied with your services
your flowers are beautiful and your advisors highly tuned
easy to overcome the difficulties.
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patty tat: Exceptional cusomter service 2012/8/21 10:43:00
Thank you very much Annie Flower.

I am really appriciated your help.
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Pascal: Thank you from France !2012/12/4 6:22:00
Thank you so much AnnieFlower, it was perfect ! On time, and perfect roses, my princess was so happy ! Merci !
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angus: Excellent Service2013/7/10 11:21:00
Reliable, quick service. Excellent communication, and great, easy to use website. Used from USA, and will use again. Thank you Annieflower for conveying my feelings to Shanghai!!
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Julie: Terrible-Not receive my Valentine's Day flower!! 2014/2/17 19:18:00
The flower never delivered to me on valentine's day! CAN YOU BELIEVE IT? And more weird thing is my fiancé received an email saying the order has been delivered. And I went home sad thinking if my fiancé already forgot about it and stop loving me. I was so mad at him before we found out the flower was not delievered. He wanted to surprise me at work but unfortunately I was surprisingly sad and mad! Then I contacted the customer service and it took quite a long time for them to find out the problem and promise to send me again. But this is not the surprise rose for valentine's day! What's the point? They promise to send me chocolate as apology, but never received that. SO GUYS, IF YOU DON'T WANT TO UPSET YOUR GF, FIND SOME OTHER FLORIST.
Annieflower Reply: 2014/2/18 9:34:00
Sorry for this.please provide your order number.
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Jo and Paul: Thank you Anniflower2015/11/29 7:52:00
Just a short note to say that thank you for your reliable delivery, quality products and friendly staff.
We have been using your service since 2008, we are very happy and also the receiver is very happy with your wonderful services. We will continues using your services.

Jo and Paul
Sydney, Australia

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