Home | Customer Service | My Account | Shopping Cart |
 About Annieflower
 Annieflower Update
 Shopping Category

2006 Customer's Speak
 2009 >>  2008 >>  2007 >>  2005 >>
2006/12/25,  ern... from  United States
the flowers are delivered.. i wanna thank you .. the flowers were great..!! :)
2006/12/13,  Gav... from  Australia
Thank you for your excellent service. I certainly will use you again in the future Best regards, Reg
2006/11/21,  Jan... from  England UK
Many thanks!! flowers were recieved and my daughter was very happy, thankyou for a wonderful transaction, will definately use your company again! Jane from UK England
2006/10/10,  Joh... from  Australia
Hi Amy, the roses delivered to Maggie was received & she is very pleased with the presentation, quality & your service. Thank you very much. Will be sending more flowers regularly from your store.
2006/10/4,  Chu...
Your service is great, and I know I will use again and again in future. Thanks again for adding the balloons. Chuck
2006/10/2,  mik... from  canada
2006/9/28,  Yim... from  Singapore
Thank you for your prompt response. Sorry to have put you through the trouble. Appreciate your excellent quality of service. Have a good holiday.
2006/9/21,  bri... from  USA
Thank you so much for Excellent service.!! Well done.
2006/9/8,  kra...
thanks amy I riley thank you for keeping track of this order I can not thank you enufe you are the best .
2006/8/13,  Chr... from  USA
Thank you such much! My girlfriend received the flowers already and she is very happy. Your service is excellent. Thank you! Chris
2006/7/31,  Joh... from  USA
I want to thank you for your prompt response. I enjoy your service and I often refer my friends to use your business. Thanks again! Best regards, John
2006/7/2,  Poo... from  India
Thank you very much. The flowers were beautiful. Thanks.
2006/6/30,  chr... from  United States
Thank you for helping me with the correct address. Im very pleased with you customer service :) I will be using your company again ! Thanks again chris
2006/6/29,  RIC... from  USA
Amy, My wife received the flowers and was ABSOLUTELY amazed just how nice they are!! Thank you again for all your help and the super fast delivery too! I WILL be ordering more within the next week or so. Thanks again! Rich
2006/6/26,  Ton... from  Canada
Jane, Thankyou for your/your shop's persistence in delivering the flowers without which I can never get it done myself from Canada. Your shop has always filled my orders no matter how difficult it is(usually with countless attempts). Tony (almost with a broken heart) :-)
2006/5/14,  Jul... from  USA
Thanks for your quick and quality service!
2006/5/6,  Ta ... from  U.S.A
Amy, Thanks for your excellent service. It is much appreciated. Someone will be home waiting for it. Thanks.
2006/5/1,  Lei... from  Australia
Hello Peter and Jane, thank you again for your efforts in delivering the flowers before 10 AM, I really appreciate it. I will certainly use your company for many more occassiona. Have a great day...Best regards, Leigh
2006/4/21,  Nei... from  UK
Hi - I just wanted to say thank you for the great service. The lady was delighted with her flowers. Many thanks.
2006/4/18,  Jam... from  Canada
Thank you very much for a job well done. Should future needs come, I will be sure to use your service again. James
2006/3/23,  Ami... from  Austria
Hi Amy!! Just wanted to say - my friend received the flowers in time!! THANK YOU VERY MUCH for EXCELLENT SERVICE! All the best, Amira
2006/3/23,  Wen...
Thanks very much for all your help, Jane. My friend is very happy, shocked and surprised. :) Thanks again.
2006/3/1,  Tak... from  USA
Just a quick note to say that you did a FANTASTIC job with the flowers!!!!! Your quality of service, easy website navigation , attention to detail, and status updates really made it a pleasurable experience. THANK YOU!
2006/2/24,  sad... from  US.
Amy, Thank you for your good communication and business. I've never done anything like this before, so it's good to have a company that cares. Best wishes to you also. Sadrac
2006/2/19,  bea...
thanks a lot..i called her..she is very happy.you made our day..i appreciate this..bear
2006/2/15,  Kui... from  USA
Thanks for the on-time delivery! I am very satisfied with your product and service. I would do business with AnnieFlower again and would highly recommend you to others.
2006/2/11,  Har... from  USA
Hello Thankyou for such lovely service...The Flowers are always Fresh and bountiful.XIE XIE!
2006/1/15,  bea...
thanks for delivery. This order was delivered at 6.10pm China time as request..flowers r very good and the recipient liked them...we wil be in touch again...thanks..
2006/1/12,  Rob... from  Italy
Ok thank you, well done ! I hope , and i think, i will use your services other time..if is my destiny .. ;) You have been very kind and effective, best wish to you too!

  Reviews or Comments Wish Tree >>
Ernest Wood: Excellent service2009/5/10 21:16:00
It is almost impossible to send flowers from South Africa to China. but Annieflower has never let me down. They have always delivered on time to the most remote places. I have made use of their quality services for the past two years. Their prices and quality of flowers are competitive and their feedback on progress of the deliveries have been prompt and their customer service outstanding.I heartily reccommend this firm.
225 found this helpful. 124 found this NOT helpful.   Was it helpful to you? 
Daphne: Worst Flower Quality Ever2009/10/3 13:41:00
This is worst online order experience I ever had.

The quaulity of the flowers are reallly really really bad. None of the flowers are fresh. And the delivery person used tapes to stick broken stems of flowers together. All flowers are broken and almost dead.

I am requesting a full refund.

Per your website, you stated clearly

Guaranteed satisfaction
Will full refund if there is any disfaction with the quality of products received or quality of service.

Please fulfill the promise
Annieflower Reply: 2009/10/3 14:48:00
So sorry this happened. We have made the full refund and sent a dozen roses bouquet on our cost yesterday - right after we received your request in your order. And, we further investaged this case and found out that local florist used tapes to hold flowers not to make up the broken stems. Anyway this is not allowed - the correct way is to use steel wire to hold flowers rather than tapes. We have punished the local florist by removing it from our qualified florist list - it will never do any of Annieflower orders.

Sorry again. Annieflower.
126 found this helpful. 85 found this NOT helpful.   Was it helpful to you? 
Eurico Zimbres: Very good service2010/3/14 2:31:00
Very good and reliable service. The staff is really amable. In just one day they delivered the flowers I sent to my beloved Chinese friend.

Eurico from Brazil
123 found this helpful. 85 found this NOT helpful.   Was it helpful to you? 
Chatel Cedric: Thank you, you are the best :)2010/11/9 22:15:00

My little strawberry have received flowers today and she is happy now. Thanks to you and your fast service team :D She was surprised but I'm glad she like it :D

I wish you long life and hope to have as much fun to order from you next time ;)

Merci beaucoup :)
123 found this helpful. 87 found this NOT helpful.   Was it helpful to you? 
Chatel Cedric: Excellent service, I love it!2010/12/14 22:06:00
My little strawberry have received her gift for Christmas and she was really happy ;) Thanks at Annie and his excellent service. I was delighted to use your services and I would retry someday. Best regards! Cedric.

Merci beaucoup :)
Annieflower Reply: 2010/12/14 22:29:00
welcome,hope to serve you next time,regards!annieflower
123 found this helpful. 85 found this NOT helpful.   Was it helpful to you? 
Maria: 2011/2/10 18:21:00
Dear AnnieFlower,
Thanks a million for the exellent job!
My friend who is now in China didn't really expect to get flowers from her Russian friends and was so happy with this lovely bouquet of roses!!!
I appreciate your reliable service, good communication and quick responce to all of my questions (i tried to comunicate 2 other companies first, but there was no responce), so i never regreted i have chosen AnnieFlower!
Best wishes,
Annieflower Reply: 2011/2/10 20:12:00
welcome,hope to serve you next time,regards!annieflower
122 found this helpful. 85 found this NOT helpful.   Was it helpful to you? 
Er Gin Jack: Valentine's Day flowers2011/2/15 0:25:00
Thank you annieflower!

I'm from Singapore and far away from my girlfriend in China.

Your flowers were beautiful and the flower was not delayed at all.

Thank you very much and I will continue to use your services for future purchases to my girlfriend.
122 found this helpful. 85 found this NOT helpful.   Was it helpful to you? 
Thomas Mattson: Great Service / Fast Delivery2011/5/20 6:46:00
I placed my order at 7:00 am for same day delivery and appreciate that your representative was available to help so early in the morning. Everything was confirmed is just a few minutes.
123 found this helpful. 88 found this NOT helpful.   Was it helpful to you? 
room: Congratulations2011/12/4 20:43:00
Congratulations and thank you I am fully satisfied with your services
your flowers are beautiful and your advisors highly tuned
easy to overcome the difficulties.
122 found this helpful. 86 found this NOT helpful.   Was it helpful to you? 
patty tat: Exceptional cusomter service 2012/8/21 10:43:00
Thank you very much Annie Flower.

I am really appriciated your help.
131 found this helpful. 100 found this NOT helpful.   Was it helpful to you? 
Pascal: Thank you from France !2012/12/4 6:22:00
Thank you so much AnnieFlower, it was perfect ! On time, and perfect roses, my princess was so happy ! Merci !
3 found this helpful. 3 found this NOT helpful.   Was it helpful to you? 
angus: Excellent Service2013/7/10 11:21:00
Reliable, quick service. Excellent communication, and great, easy to use website. Used from USA, and will use again. Thank you Annieflower for conveying my feelings to Shanghai!!
4 found this helpful. 3 found this NOT helpful.   Was it helpful to you? 
Julie: Terrible-Not receive my Valentine's Day flower!! 2014/2/17 19:18:00
The flower never delivered to me on valentine's day! CAN YOU BELIEVE IT? And more weird thing is my fiancé received an email saying the order has been delivered. And I went home sad thinking if my fiancé already forgot about it and stop loving me. I was so mad at him before we found out the flower was not delievered. He wanted to surprise me at work but unfortunately I was surprisingly sad and mad! Then I contacted the customer service and it took quite a long time for them to find out the problem and promise to send me again. But this is not the surprise rose for valentine's day! What's the point? They promise to send me chocolate as apology, but never received that. SO GUYS, IF YOU DON'T WANT TO UPSET YOUR GF, FIND SOME OTHER FLORIST.
Annieflower Reply: 2014/2/18 9:34:00
Sorry for this.please provide your order number.
3 found this helpful. 0 found this NOT helpful.   Was it helpful to you? 
Jo and Paul: Thank you Anniflower2015/11/29 7:52:00
Just a short note to say that thank you for your reliable delivery, quality products and friendly staff.
We have been using your service since 2008, we are very happy and also the receiver is very happy with your wonderful services. We will continues using your services.

Jo and Paul
Sydney, Australia

0 found this helpful. 0 found this NOT helpful.   Was it helpful to you? 
Write Your Review or Comment, or Contact Annieflower
Nickname:  Can not be 'Annie' or 'Annieflower'
Email Address:  Never disclose or spam. Sign In
Verification Code:
Review or
(English Only)
To Annieflower only. Do not post to the website    

Home | FAQ | About | Contact | Benefit | Guarantee | Terms | Security & Privacy | Delivery | Substitution | Site Map | Worldwide

All Rights Reserved.