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2008 Customer's Speak
 2009 >>  2007 >>  2006 >>  2005 >>
2008/12/31,  Pet... from  UK
Hello to all at AnnieFlower Many thanks for your quick response, the recipient is VERY happy, thank you.
2008/12/25,  Ram... from  India
Dear Vivian and Tina Many many many thanks for the services and your extreem co-operation. I am realy very impressed and happy about your services. I am sorry if I was bit harsh any time, but I know you can understand a fathers feellings. But trust me I didnt had anything in my mind. But Now I am fully satisfied with your services. I am sure I will use your site everytime I miss my daughter to just tell her how much we miss her. Thanks, once again for every thing. with regards, Ram
2008/12/25,  Try... from  United Kingdom
Thankyou very much for your kind help & a Merry Christmas to you Kind regards Tryston
2008/12/25,  Jam... from  U.S.A.
Great service, as always. Thank-You, Jim.
2008/12/25,  joh... from  New Zealand
thanks for the prompt reply, & confirm my wife has received her gift as requested.. i appreciate the valued, accurate & courteous service your Company provided & look forward to using your services again in the future... many thanks john
2008/12/24,  Mar... from  United States
I just wanted to say "Thank you!". Sending flowers via the internet to another Country had me a little nervous. You helped me make the Holiday special for my niece. She was surprised and impressed with the extra steps you had to take to deliver the folwers to her ( a 2 hour bus ride) and she said they were beautiful. Thank you!
2008/12/20,  Jas... from  Malaysia
Thank you very much for the delivery to Beijing which was on time and a very lovely bouquet! Thanks too for the excellent online support. I was very apprehensive about this whole thing but it was most professinally handled. Keep up the great work! Marc, Selangor, Malaysia
2008/12/7,  Min... from  New Zealand
Hi there, Thanks for delivering the flowers on time. My mum really likes the flowers. Great service. Cheers, Ming
2008/12/3,  Lar... from  USA
Dear Annie Flower, I just wanted to "Thank You" for the wonderful job you alway do. Your customer service is absolutely the best on the internet!! Keep up the great work! You will always have my business! The order and delivery that I placed through your company this week was a big success! Thanks again for always being there to help! Sincerely, Larry USA
2008/11/20,  Der... from  USA
Wow, very nice! I am again very impressed with your service and the value of flowers, candies, etc.
2008/11/15,  And... from  United Kingdom
Thanks very much for your help and good service with this order. We will use you again
2008/11/10,  Lui... from  Mexico
My dear friends: Thank you very much. This has been a memorable ocassion thanks to you. You help me in making distances across the Pacific, unexistent. I'll be always in debt to you. Thanks again, Luis
2008/11/9,  Mar... from  Germany
Thank you very much. It was a big success.
2008/11/8,  Sea... from  USA
I just wanted to send you an email and say thank you very very much. She really loved them and sent me a picture and they were perfect.
2008/10/27,  Rob... from  Italy
Thank You for sending the vase with the flowers! Your service is really E.X.C.E.L.L.E.N.T.!!!! Till next order then! Bye! Roby
2008/10/23,  Xun... from  Australian
She likes it very much! Thanks AnnieFlower. You did a good job! cheers zee
2008/10/23,  Joh... from  USA
Hi. She just called me. She is very happy. Thank you so much. John
2008/10/19,  Ty ... from  U.S.
thanks soooooooooo much again!!! you have made my girlfriends day again!!!! You guys are the best flower company ever!!! I will be recommending you to everyone and you have me as one happy and satisfied customer for life!!!
2008/10/16,  Mik... from  UK
Hi Tina and the team at Annieflower. Just to thank you for your efficient and prompt service in the delivery of my flowers in Shanghai Of course I did not see them but believe they were superb. I will definitely be using Annie Flowers again, thank you so much. Kind Regards Mike
2008/10/13,  Ste... from  USA
Thank you so much for your prompt attention. Your company has always shown professionism and given me complete satisfaction.
2008/10/12,  Dav... from  USA
Hello, I just wanted to write you a short note telling you how pleased I was with the superb service you gave me. Your staff is very professional, efficient and friendly. I placed my order yesterday, and even though you require 48 hours notice before a delivery is made, you delivered the cake and flowers the same day! Thank you very much! I will definitely do business with you again in the very near future. David
2008/10/11,  For... from  USA
Dear Annieflower i am e- mail this letter to tell you how wonderful your service is, you are very professional and you do every thing in your power to make should that the deliver was not only on time but with professional and courtesy. will always use your service and will tell my friends about your wonderful service and the professional in how you run your business. thank you very much, forrest from the United States of American,
2008/10/10,  Nic...
thank you, well done!
2008/10/8,  Ant... from  USA
I wanted to thank you for the smooth transaction. Items were delivered on time and everything! Excellent job! Definetly would use Annieflower again!
2008/10/8,  Lar... from  Australia
Thank you for the good service, my lady loved the flowers and bear Regards Larry
2008/10/5,  Xin... from  Canada
Hi, Thank you for delivering the flower. The timing is perfect, and the flower came in fresh and beautiful. My mom is very pleased, and that means a lot to me. I am impressed that a lady from your company took the initiative to call to my home at Canada a few days ago to clarify and confirm the delivery message and time. Thanks again for your superb service. I will recommend your company to my friends. Xin
2008/9/23,  Ty ... from  U.S.
thanks soo much!!! You made my girlfriends 23rd BDAY Annieflower is the best!!!! Strongly Recommended and excellent communication and customer service
2008/9/13,  Oli... from  USA
Hello jane Thank you very much for the flowers (id : C116685). She was really happy for them. Sincerely Olivier
2008/9/12,  Roy... from  U.S.
Dear Jenny, Thank you for the good service!?This was my first time to use your service, I will use you again.?Have a good festival weekend! Roy
2008/9/6,  Mic... from  Germany
very beautiful flowers and happy recipient, thanks very much to the great service, Michael
2008/9/6,  Sar... from  UK
Thank you very much. Please pass on a big thank you to Tina who helped me greatly. Kind Regards Sarah
2008/8/30,  ste... from  England
This is the 3rd time I am using your services and I have to admit, that I truly impressed by your professional, friendly and reliable manner. Once again, thank you for your services and the service you are providing to mi and myself. Greatly appreciated!
2008/8/21,  xia... from  Malaysa
Dear All, Thank you for the services. Best regards xiao.
2008/8/7,  Sym...
Thank you for the flowers. Appreciate it. You can be sure that I will be a returning customer.
2008/8/7,  Edw... from  USA
Thank you so much for your great service, my Financee loved the flowers, I was able to see them via internet,,,your service is great and I will be using you again. Thank you so much. Edward
2008/8/7,  Sil... from  USA
I am very grateful to have a Florist who care and who always makes my Lady feel my Love with the wonderful job you always do. You have made my Lily and me very pleased. I hope you have a wonderful Valentines Day also! And thank you again! Sincerely Silas
2008/8/7,  Jam...
I would really like to thank you. Your service is wonderful. This was the first time I have sent flowers out of the United States and your company made it so easy. I was very pleased that the flowers I ordered were delivered before Florence arrived to work and were waiting for her when she arrived. She was very surprised and liked them very much. We are both very pleased ! I will continue to use only your service from this point forward. Thanks Again, Jim
2008/8/3,  Mik... from  New Zealand
Thank you so much for your effort and communication. You are indeed a first class set up, and i would have no hessitation in recomending you to anyone. Thanks again. Mike.
2008/8/1,  Jud... from  USA
Thank you so much for preparing and delivering the beautiful bouquet. Martin was very happy to receive the flowers. I am grateful to you for providing this service. Yours, Judy
2008/7/26,  Mic... from  Germany
Dear Annieflower, great job again, beautiful flowers, recipient is very happy, thanks very much, warm greetings, Michael
2008/7/19,  Joy... from  USA
Dear Annie Flower, I want to thank you so much for the wonderful way you handled my first order. My son said that the delivery was done in a very professional way. Again thank you for your kindness during this special event. I will definitely order from you again!!!!!!! Sincerely, Joy
2008/7/18,  Ann...
A simple "Thank You" can't express my appreciation to you for all that you've done for my order from when I made my order until it's delivered. But besides a "Thank You" I really don't know what to say. I very much appreciate your excellent product and service. You're GREAT & WONDERFUL!
2008/7/15,  Jac...
Thank you very much, you guyz are create, im very please about this service and i wish to do business with you guyz again :) thanks VERY MUCH! :D
2008/7/14,  Jam... from  U.S.A.
I want to thank your customer service department. The service is excellent. I will continue to do business with you for a long time. Thank-You Jim
2008/7/12,  Pau... from  Australia
Your service is excellent that the person delivering the product even contacts the recipient for the best delivery time but if there is a problem they even phone me here in Australia. All in all a very satisfied customer
2008/7/12,  MAZ... from  FRANCE
this is the 2nd time i order flowers to your services , i must say i am very please and i admire your service the flowers and your delivery in time and your price ( in the USA and China ) i am really impress ; what about a password as a good customer , i would like to have an account. thank you and congratulations again
2008/7/9,  M J... from  Thailand
Very quick delivery! Thank you!
2008/7/2,  pet... from  New Zealand
Dear sir madam, thank you for the message re change of flowers,i trusted your judgement. Our daughter in Gaungzhou has been in contact with us and was overwhelmed with your arrangement. once again thank you for a job well done,we really appreciate your wonderful service. kind regards peter
2008/6/28,  Jim...
Thank You for the great service, Thank you for all the help for these orders. Love to use you guys again. Thank You.
2008/6/25,  Ele...
Thank you so much for doing such a great job. My daughter said the flowers were beautiful! Warm regards, Eleanor
2008/6/25,  She...
Hi, Annieflower/Jenny, I'm very surprised that you resolved the problem so fast - especially that I reported the problem more than a week later. Thank you very much for redelivering the flowers. My father is very happy now. I'll definitely come back and refer your business to my friends and colleagues.
2008/6/24,  Ste...
Hi Jane, Thanks very much for all your help. My girlfriend really loves the flowers. Best regards Steven
2008/6/16,  Jam...
I just want to tell you how much we appreciate the delivery you made to JW last week. She had delayed the delivery two weeks ago when she was in hospital, and when she resumed it to her home, the flowers arrived promptly and in beautiful condition....very colorful and nicely wrapped. They are exactly as shown in the website photo, or better, and very fresh! Thank you for your caring service and top quality flowers. James, Chicago (Naperville) USA
2008/6/16,  GRE...
Just wanted to let you AnnieFlower once again made our friends day special. You are all so proffessional and thorough! I appreciate all your help. You have made it possible to make my daughters very long stay in China full of nice surprises. Many Thanks!! Greta
2008/6/13,  Jam...
Thank you so much for the excellent service. I could have never expected the kind of care and attention that you gave me in my own country. The flowers were delivered as promised and they put a smile on her face. I will definitely use your service again because I know that I count on you.?Thank you, James
2008/6/10,  gar...
hello annieflower, I am just writing to tell you how pleased I am at your delivery to my recepient in sanya. I not only provided you with a phone number that was not in service , but also had only given you a first name. I say bravo!!! to you. thank you for your attempted and sucessful delivery. I will recommend and use your service again in the future. yours truly, gary.
2008/6/7,  And...
I just wanted to say that Jessa really loved the flowers. Having them a day late wasn't even a problem. I really appreciate all of your help and your work getting in touch with her. Your service was kind, speedy, personal, and professional. Should I ever need to send flowers in China again, I know who to order from. If possible, do you carry Zinnia flowers or know who in China might? Thank you again. Zuo de hen hao, wo fei chang gan xie.
2008/5/25,  Pet...
Use your service several times. Excellent job! You are the one I can trust. Sure will come back again.
2008/5/13,  St閜...
It is the second time that I use your services, and I'm very satisfied of it. My orders were delivered in time, and as I asked. I just want to say thank you to you, and wish you a good future. Have a nice day, Stéphane
2008/5/11,  Han...
Many thanks. My Mum really loved the flowers!
2008/5/11,  Lar...
Jenny, Thank you for the message and explanation about the chocolates not being delivered. I am sure I will have another order in the near future. Thanks again for your services. I really appreciate it very much. Have a wonderful day too... Sincerely, Larry
2008/5/10,  bha...
My order is : c113907.I am really amazed with the service you offered me.Thats fantastic.Thanks again.
2008/5/9,  GRE...
Thank you all for delivering such a lovely birthday cake and beautiful flowers to my daughter. She just called me and told me both are BEAUTIFUL!!! If I know of anyone who needs to order something in China I will be sure to refer your company! Many Kind Regards!!! Greta
2008/5/8,  W.A...
Thank you,I am very pleased with your service.I will certainly ask you to do so again. W.A.C.
2008/5/3,  Joh...
Dear China Flowers/AnnieFlower, thank you so much for helping me to send messages of my love to my beautiful Zhong.Zhong and I met on ChristianCupid.com, fell in love, and plan to be married as soon as is humanly possible, and you are making it possible to send physical signs of love to her. Thank you so much. Just thanking AnnieFlower for helping me to send expressions of love to my sweetheart!Great chat service too!
2008/4/26,  Hec...
Just to say thank all of you. You find her...congratulations! =D
2008/4/16,  Maz...
just wanted to tell you how impressed i am with your servi ce ,my daughter was very happy an surprised with your bouquet and i will use your service again whith pleasure Mrs J. M. from Paris France
2008/4/13,  Gab...
This is my third order from Annieflower, and the experience have been great. Thanks to all staff of Annieflower
2008/4/12,  Joe...
Thanks for your email, appreicate your help. Regards Joe
2008/4/12,  Mic... from  Germany
Dear Annieflower, I'm very sorry about my late response,, I do appreciate your great job, all flowers are very beautiful, it's my great pleasure to use your great service, thanks very much, warm reagards, Michael
2008/4/7,  Pra...
Thnxs again for the service, u guys r the best!!!!
2008/4/4,  Soo...
Thank you so much! My mom is loving the flowers. I look forward to doing business with you again. Once again, Thanks!
2008/4/4,  Luc...
Thanks for doing this and being sincere! Lucia
2008/4/2,  Dav...
Thank you very much! Order id 113039 was delivered, and it is beautiful!!!!I really appreciate you guys. You are a high quality organization
2008/3/28,  Ron...
good day! i just want to say thanks to all staff the staff of Annieflower for making my plans possible. wishing you the best and looking forward to have business with you again. -nhadZ
2008/3/25,  Pas...
Perfect! Everything was they way I wanted it. I am looking forward to using your service next time.
2008/3/12,  Roy...
Hello Annie, I am just confirming the PayPal payment for my order. Please accept my warmest thanks for your incredible service. I ordered last night around 10pm UK time and my friend sent me a happy message before I woke up the next morning, saying she received the flowers. I would not hesitate to recommend you to others and will surely use AnnieFlower again in the near future. Kind regards, Roy
2008/3/11,  Nit...
Hello, Thanks a lot for the wonderful service provided by Annielfower. I wanted some roses to be delivered to my girlfriend in Shanghai and to my suprise Annie Flower delivered the order in 2 hours of my placing it and the status mails that you send helps me in knowing the status of my order. Thanks again and wish you all the best. I sure am going to use your flower deliver services more often and recommend it to my friends.
2008/3/1,  Muh...
Jenny, Thanks for your service, I really appreciate that. I would send more flowers using your service in the future also. Thanks, -mo
2008/2/24,  Joy...
Thank you.? My parents are very happy about your service.? Definitely, I will refer your service to my friends. Joyce
2008/2/20,  Vin...
Thank you very much. The order was perfect and our daughter was so excited. No one in her office had ever received flowers before, so it surprised everyone. Hope you get more orders as a result of fine quality service. The Gibaldi's
2008/2/19,  St....
Thank you very much. Appreciate your diligence to this matter.
2008/2/14,  Ant...
Hello, Thank you so much for your service. I can always count on your company to deliver an excellent gift. The last order I placed with your company was above and beyond what I expected. Thank you so much. Thanks again for your great service. Sincerely, Tony
2008/2/14,  Ash...
Thanks for your service, The delivery took only 7 hrs to reach the destination from the time of order placed. GR8 service.
2008/2/14,  And...
Flowers delivered and well recieved. Thank you for your wonderful service.
2008/2/14,  Hen...
Thank you! Very good service, i will use your services again!
2008/2/14,  Fre...
I would like to say thank you very much for your service. Their 100% satisfaction guarantee is not only a promise but a commitment to their job. once again i will definetely use your company to send flowers to every parts of china! Fredy
2008/2/14,  dav... from  usa
Hi I want to thank you for the great service and the beautiful flowers my fiance is always so happy to receive.
2008/2/12,  F L...
hey thank you guys for sending the flower for me...........my friend was so happy n said the flowers were beautiful,i will continue to use ur florist from now
2008/2/11,  Cap...
dear annieflower, THANKS SO MUCH to make this happened!! I have checked with the recipient who confirmed has received the cake n the wine. he was so happy with my surprise, Thanks a million!
2008/2/11,  Mar...
Thank you so much for your wonderful and personal service. You are much appreciated! Happy Valentines Day!
2008/2/9,  Hon...
Thank you very much for your prompt service. Time is much more important than price! I may use your service in future. Happy Chinese New Year! Best regards, Hongjian
2008/2/5,  Wil...
Susanna (Yuer) said the flowers and chocolate were delivered today, and she was very pleased! Thank you for making my beautiful Chinese wife happy in Guangzhou. I've used your business several times now, and you have never let me down. Thank you again!
2008/2/5,  TMT...
Thank you alot Tina! My mother-in-law was so happy when she received your fruit & flower delivery. I have to say that your service is excellent. Your response was very quick and really pleasing. Thankx again for all the good work.
2008/2/4,  Sim...
thank you for the prompt deliveries for the above 3 orders...specially when weather has been bad in Shanghai. your services is second to none. Thank you again
2008/2/3,  Alf...
Hi! I just wanna say you "thank you" because your service is excellent. I almost can't believe how fast and perfect you deliver my gifts each time. Specially because I am living more than 10 thousand kilometers far from China!!!. Again thanks Alfonso
2008/2/2,  Mar...
Tina, Thank you so much for such wonderful service and communication!!  I would certainly recommend you and will use your flower service in the future! Have a great day and thanks again! Sincerely, Mary :)
2008/1/22,  Maz...
Hi annieflower team, I am thankful to you , the delivery on right time and the gift also good . Thanks very much...........
2008/1/8,  Mic...
You've done a great Job, beautiful flowers, thanks very much, Michael
2008/1/6,  Lee...
I understand from my Girlfriend that you have now delivered my flowers safely. She is delighted with her flowers and cake and is very Happy on her Birthday I am always so happy and confident of your professionalism. Thank you for such an excellent service Yours sincerely Lee
2008/1/1,  Che...
To All Staff of Annie Flower and of it's coordinates, especially Tina and Jane.... I wish to extend my warm regards and excellency of your responsibility in handling your business. Here I wish you all A Very And Happy New Year, may all your dreams come true, God Bless You All and of course China especially Olympic 2008. Wished China will have a smooth and successful World Class of Sports called "OLYMPIC" and bring the world closer together and safer place to live. From David of Malaysia



  Reviews or Comments Wish Tree >>
Ernest Wood: Excellent service2009/5/10 21:16:00
It is almost impossible to send flowers from South Africa to China. but Annieflower has never let me down. They have always delivered on time to the most remote places. I have made use of their quality services for the past two years. Their prices and quality of flowers are competitive and their feedback on progress of the deliveries have been prompt and their customer service outstanding.I heartily reccommend this firm.
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Daphne: Worst Flower Quality Ever2009/10/3 13:41:00
This is worst online order experience I ever had.

The quaulity of the flowers are reallly really really bad. None of the flowers are fresh. And the delivery person used tapes to stick broken stems of flowers together. All flowers are broken and almost dead.

I am requesting a full refund.

Per your website, you stated clearly

Guaranteed satisfaction
Will full refund if there is any disfaction with the quality of products received or quality of service.

Please fulfill the promise
Annieflower Reply: 2009/10/3 14:48:00
So sorry this happened. We have made the full refund and sent a dozen roses bouquet on our cost yesterday - right after we received your request in your order. And, we further investaged this case and found out that local florist used tapes to hold flowers not to make up the broken stems. Anyway this is not allowed - the correct way is to use steel wire to hold flowers rather than tapes. We have punished the local florist by removing it from our qualified florist list - it will never do any of Annieflower orders.

Sorry again. Annieflower.
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Eurico Zimbres: Very good service2010/3/14 2:31:00
Very good and reliable service. The staff is really amable. In just one day they delivered the flowers I sent to my beloved Chinese friend.

Eurico from Brazil
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Chatel Cedric: Thank you, you are the best :)2010/11/9 22:15:00
Hi!

My little strawberry have received flowers today and she is happy now. Thanks to you and your fast service team :D She was surprised but I'm glad she like it :D

I wish you long life and hope to have as much fun to order from you next time ;)

Merci beaucoup :)
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Chatel Cedric: Excellent service, I love it!2010/12/14 22:06:00
My little strawberry have received her gift for Christmas and she was really happy ;) Thanks at Annie and his excellent service. I was delighted to use your services and I would retry someday. Best regards! Cedric.

Merci beaucoup :)
Annieflower Reply: 2010/12/14 22:29:00
welcome,hope to serve you next time,regards!annieflower
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Maria: 2011/2/10 18:21:00
Dear AnnieFlower,
Thanks a million for the exellent job!
My friend who is now in China didn't really expect to get flowers from her Russian friends and was so happy with this lovely bouquet of roses!!!
I appreciate your reliable service, good communication and quick responce to all of my questions (i tried to comunicate 2 other companies first, but there was no responce), so i never regreted i have chosen AnnieFlower!
Best wishes,
Maria.
Annieflower Reply: 2011/2/10 20:12:00
welcome,hope to serve you next time,regards!annieflower
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Er Gin Jack: Valentine's Day flowers2011/2/15 0:25:00
Thank you annieflower!

I'm from Singapore and far away from my girlfriend in China.

Your flowers were beautiful and the flower was not delayed at all.

Thank you very much and I will continue to use your services for future purchases to my girlfriend.
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Thomas Mattson: Great Service / Fast Delivery2011/5/20 6:46:00
I placed my order at 7:00 am for same day delivery and appreciate that your representative was available to help so early in the morning. Everything was confirmed is just a few minutes.
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room: Congratulations2011/12/4 20:43:00
Congratulations and thank you I am fully satisfied with your services
your flowers are beautiful and your advisors highly tuned
easy to overcome the difficulties.
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patty tat: Exceptional cusomter service 2012/8/21 10:43:00
Thank you very much Annie Flower.

I am really appriciated your help.
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Pascal: Thank you from France !2012/12/4 6:22:00
Thank you so much AnnieFlower, it was perfect ! On time, and perfect roses, my princess was so happy ! Merci !
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angus: Excellent Service2013/7/10 11:21:00
Reliable, quick service. Excellent communication, and great, easy to use website. Used from USA, and will use again. Thank you Annieflower for conveying my feelings to Shanghai!!
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Julie: Terrible-Not receive my Valentine's Day flower!! 2014/2/17 19:18:00
The flower never delivered to me on valentine's day! CAN YOU BELIEVE IT? And more weird thing is my fiancé received an email saying the order has been delivered. And I went home sad thinking if my fiancé already forgot about it and stop loving me. I was so mad at him before we found out the flower was not delievered. He wanted to surprise me at work but unfortunately I was surprisingly sad and mad! Then I contacted the customer service and it took quite a long time for them to find out the problem and promise to send me again. But this is not the surprise rose for valentine's day! What's the point? They promise to send me chocolate as apology, but never received that. SO GUYS, IF YOU DON'T WANT TO UPSET YOUR GF, FIND SOME OTHER FLORIST.
Annieflower Reply: 2014/2/18 9:34:00
Sorry for this.please provide your order number.
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Jo and Paul: Thank you Anniflower2015/11/29 7:52:00
Just a short note to say that thank you for your reliable delivery, quality products and friendly staff.
We have been using your service since 2008, we are very happy and also the receiver is very happy with your wonderful services. We will continues using your services.

Jo and Paul
Sydney, Australia

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